Privacy Policy

Last updated: December 20, 2020

What does this policy cover?

This policy covers the data Maplefull Rentals (“we”) collect about you (“user”), how we collect it, what we do with it and how you can access it. The privacy policy covers this website (“Website”) and any other services that we provide to you.

What does this policy not cover?

This policy does not cover what third-party services we use do with your data. We use trusted companies to handle transactions and actions outside the expertise of the team at Maplefull Rentals. We use the following third-party services and have linked to their privacy policies:

• Google Analytics (privacy policy) - track and store anonymous usage behaviour so that we can optimize the services we provide to you.
• MailChimp (privacy policy) - send newsletters to you if you choose to sign up for it by providing your email address
• SendGrid (privacy policy) – for transactional email communication
• Stripe (privacy policy) – to collect billing information and process payments

How will you use the data you collected about me?

In general, we collect information about you to provide you with furniture rental services and any additional services outlined throughout the Website. This includes, but is not limited to:

• provide, operate, and maintain our Website
• improve, personalize and expand our Website
• corroborate your usage details with other users to analyse general trends and habits of users to determine ways to continuously improve our products and services, and
• develop new products, services, features and functionality
• provide customer service if you personally report an issue to us via email
• find and prevent fraud

Do you share my information with other organizations?

We share selected information with the third-party services listed above and strictly for the necessary operations of the service. We do not share your information with any other organizations and are committed to never doing this.

We may disclose your personal information if we are required by law to do so.

Do you display ads?

No, you will never see advertisements on our Website.

How long will you keep my information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do you keep my information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

How can I review, update, or delete my information?

If you would like to review, update, or delete your personal information, please contact us at hello@maplefullrentals.com. We will respond to your request within 30 days.

Does your website use cookies?

We use cookies to store your authorization information so that you can use our services without providing your username and password each time. The third-party services we use may also use cookies.

Do you collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Maplefull Rentals Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

How will you make updates to this policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How can I contact you about this policy?

If you have any questions or comments about this policy, you may email us at hello@maplefullrentals.com.